Return policy
1. Returns and Exchanges We accept returns within 30 days of purchase for unused, undamaged items in their original packaging. To initiate a return, please contact our customer service team with your order details. Customers are responsible for return shipping costs unless the product is defective.
2. Refunds Once we receive and inspect the returned item, we will notify you of the refund status. Approved refunds will be processed to your original payment method within 5-7 business days.
3. Defective or Damaged Products If your product arrives damaged or has a manufacturing defect, please reach out to our support team within 7 days of receipt. We will provide a replacement or issue a full refund.
4. Non-Returnable Items Gift cards and items marked as final sale are non-returnable. Products not purchased through our official website or authorized retailers cannot be returned.
5. Contact Us For any return or exchange inquiries, please contact our customer support team via our website.